Be fair, attentive, and customers
will return.
Conflict is managed in an
organization by having a
mission statement that
stress cooperation while
achieving the organization's
goal. There has to be
consequences for behavior
contrary to the organization's
goals.
Everyone must have their
roles defined, and frequent
meetings point to the
resolution person, department.
Address employee issues at
meetings.
An organization where team-work
lives naturally fair better against
conflict.
Source: http://wiki.answers.com/Q/How_can_conflict_be_manage_in_an_organisation
Thursday, April 15, 2010
How Can Conflict Be Managed In An Organization?
Labels:
Business,
mission statement,
Organization,
Social Sciences
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