Be fair, attentive, and customers
will return.
AT&T faults iPhone for slow upload
speeds on 3G wireless gear from
supplier Alcatel Lucent.
AT&T in a statement, Wednesday, said
the software problem in Alcatel Lucent
is restricting data upload speeds from
smartphones.
"AT&T and Alcatel Lucent jointly identified
a software defect- triggered under certain
conditions- that impacted uplink performance
for Laptop Connect and smartphone customers
using 3G HSUPA capable wireless devices in
markets with Alcatel Lucent equipment,"
explained Jenny Bridges, spokes-woman.
"This happens to less than 2 percent of our
wireless customer base," Bridges continued.
"White Alcatel developed the software fix-
we are providing normal 3G uplink and consistent
performance for affected customers with HSUPA
capable devices."
AT&T isn't using Alcatel Lucent gear in all
of its network. The glitch is in certain regions
of the country like: New York, Philadelphia,
Washington D. C., Salt Lake City and Seattle.
Source: http://newsblaze.com/story/20100708060647writ.nb/topstory.html
Thursday, July 8, 2010
AT&T Faults iPhone
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